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Diploma in Office Administration


Dip. (Office Administration)

SAQA ID 35958



  • Business Literacy: Communication and Mathematics (ICB)**
  • Business and Office Administration 1 (ICB)**
  • Bookkeeping to Trial Balance (ICB)**
  • Marketing Management and Public Relations (ICB)**
  • Business Law and Administrative Practice (ICB)**
  • Cost and Management Accounting (ICB)**



  • Business and Office Administration 2 (ICB)**
  • Human Resources Management and Labour Relations (ICB)**
  • Economics (ICB)**
  • Business and Office Administration 3 (ICB)**
  • Financial Statements (ICB)**
  • Management (ICB)**


All modules are compulsory and must be passed.

*Formative Assessments are undertaken and the highest grade achieved in Formative Assessment is retained. The final grade is based on the Summative Assessment only. A maximum of one (1) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.

**Five (5) Formative activities and evaluations (tests) comprise a Portfolio of Evidence (PoE) that is weighted 30% of the final grade. The Summative Assessment is weighted 70% of the final grade. A maximum of one (1) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.

Tuition fees include workbooks.

Membership and Assessment fees to ICB will be charged separately



Based on credits and notional hours of this qualification, the minimum duration is two (2) years and the maximum duration is four (4) years of study.



On completion of the programme, graduates will have the necessary knowledge and practical skills required to:

  • Operate effectively using a number of Windows-based end-user applications
  • Ability to communicate effectively in an organisational environment
  • Understanding of current legal provisions regarding administrative practice of corporate bodies in South African context
  • Understanding of principles of cost and management accounting
  • A sound knowledge of the role of marketing, ability to find market opportunities and control marketing plans
  • Ability to understand and apply basic principles of law affecting business relationships/transactions
  • Understanding of the principles of office management
  • Ability to apply management principles in a broad range of management disciplines
  • Advanced knowledge of office administration with skills in office procedure
  • Ability to perform role of executive assistant to management or office administrator



National Senior Certificate (NSC); or National Certificate (Vocational) (NC(V)) L4; or prior to 2009, Senior Certificate; or Further Education and Training (FET) Certificate; or equivalent qualification.




On successful completion the Learner will be issued:

Year One:

Certificate Office Administration SAQA ID 23618, NQF L5, 120 credits from FASSET SETA

Year Two (First three modules):

Higher Certificate Office Administration SAQA ID 23619, NQF L5, 240 credits from FASSET SETA

Year Two (All six Modules):

Diploma Office Administration SAQA ID 35958, NQF L6, 360 credits from FASSET SETA



On successful completion the Learner may apply for admission with advanced placement to an accredited Boston Higher Education Programme.


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