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Events at Boston

Hospitality Management




• Introduction to PC*

• Windows*

• Word Processing*

• Understanding the Internet*

• Outlook*

• Spreadsheets*

• General Office Practice*

• Business English*

• Principles of Customer Service*

• Introduction to Public Relations*

• Food Production Principles 1 (Hospitality)*

• Food and Beverage Services 1*

• Reservations and Front-of-House Programme (Jade Apex)*

• Reception Skills*

• Principles of Business Management*

• Food and Beverage Services 2*

• Food Costing (Hospitality)*

• Tourism (Hospitality)*

• Introduction to Business Accounting (FMI)**

• Field Trips


All modules are compulsory unless otherwise specified and must be passed.

*Formative Assessments are undertaken and the highest grade achieved in Formative Assessment is retained. The final grade is based on the Summative Assessment only. A maximum of one (1) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.

**Formative Assessments are for practice purposes in order to prepare for the Summative Assessment. The final grade is based on the Summative Assessment only. A supplementary Summative Assessment opportunity is available and will be charged for. 

Membership and Assessment Fees to FMI, will be charged separately.



Friendly | Accurate | Helpful | Creative | Hardworking | Diplomatic



The recommended duration is eleven months with an option to extend to eighteen months at no additional cost.



• Ability to operate effectively in the workplace using a number of Windows-based end-user applications

• Competence in pre-arrival, in-house and post-departure procedures

• A basic understanding of business accounting

• Ability to receive and communicate effectively with visitors

• Ability to design nutritious menus



Grade 10 Certificate; or National Certificate (Vocational) L2; or equivalent qualification or alternatively Learners can apply for RPL entry into the Programme from the Academic Committee at Boston Head Office.




On successful completion the Learner will be issued a Boston Short Learning Programme Hospitality Management



Ito RPL, on successful completion the Learner apply for admission to a Boston Short Learning Programme or an Occupational Qualification of which either has a Grade 11 Certificate or equivalent qualification as the entry requirement. Each submission is individually evaluated, hence neither admission nor advanced placement is assured.


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